Delivery Information | INOAR USA

Delivery Information

At INOAR USA, we want your shopping experience to be simple, transparent, and worry-free. Below you'll find everything you need to know about order processing, shipping, delivery, and tracking.

Processing Your Order

Orders are processed Monday through Friday, excluding weekends and U.S. holidays.

Most orders are processed within 1 business day after payment has been successfully received.

Orders placed outside business hours will begin processing on the next business day.

Once your order has been prepared, you will receive a shipping confirmation email with tracking information.

Delivery Times

Estimated delivery times after your order has been processed are:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days (when available)

Please note that delivery times are estimates and may vary depending on your location and the shipping carrier.

Order Tracking

As soon as your order ships, you'll receive an email containing:

Your tracking number
Shipping carrier information
A link to monitor your shipment

Tracking information may take up to 24 hours to become active after the shipment is created.

Shipping Carriers

To provide reliable delivery throughout the United States, INOAR USA works with trusted national carriers, including:

USPS
UPS
FedEx

The carrier used for your order may vary depending on your shipping destination, package size, and shipping method selected during checkout.

Delivery Delays

While we work hard to ship every order quickly, delivery delays may occasionally occur due to:

Weather conditions
Carrier delays
High seasonal shipping volume
National holidays
Events beyond our control

We appreciate your patience if unexpected delays occur.

Missing or Damaged Orders

If your order has not arrived within the expected timeframe or arrives damaged, please contact us as soon as possible.

Email:

info@inoarus.com

Please include:

Order number
Description of the issue
Photos of the package and product (if damaged)

Our customer service team will assist you in resolving the issue.

Shopping at Our Miami Store

Many INOAR products are also available at our physical location.

INOAR USA

3947 NW 7th St, Suite E

Miami, FL 33126

Store inventory is updated regularly, but availability may occasionally change due to recent sales.

If you're planning a visit, we recommend contacting us in advance to confirm product availability.

Frequently Asked Questions

How long does it take to process an order?

Most orders are processed within one business day.

When will I receive my tracking number?

Tracking information is emailed once your order has been shipped.

Do you offer free shipping?

Free shipping promotions may be available throughout the year. Any qualifying offers will be displayed during checkout.

Do you ship internationally?

Currently, we only ship within the United States through our online store.

Can I return my order?

Yes. Please review our Returns & Refund Policy for complete information about eligibility and the return process.

Can I purchase products directly at your physical store?

Yes. Many products are available for purchase at our Miami location during regular business hours, subject to inventory availability.

Need Help?

If you have questions about your order, shipping, delivery, or product availability, we're happy to help.